Do you have anything to do with the Ricoh site? I went to do a configuration for a system on Ricoh's site and I know the results it supplied are wrong. What's up with that???
Do you have anything to do with the Ricoh site? I went to do a configuration for a system on Ricoh's site and I know the results it supplied are wrong. What's up with that???
Sorry, no. When the configurators were first created, Jay spared no effort to ensure their accuracy. After all, many dealers required sales reps to attach the output of a configuration to a sales order, so there was no margin for error.
As happens with many great individual efforts, once a large organization takes over managing such information, the personal touch disappears and there no longer seems to be a genuine interest in keeping the information accurate.
